Silver Linings Neurobehavioral Diagnostics
P: 224-522-8049 F: 866-463-1219
info@silverlinings.healthcare

Communication Privacy Policy
Effective Date: November 16, 2024

Silver Linings Neurobehavioral Diagnostics is committed to protecting your privacy. This Communication Privacy Policy outlines how we collect, use, and protect your information when you subscribe to and receive text and email messages from us.

1. Information We Collect When you opt in to receive text and email messages, we may collect the following information:

• Your phone number and email address
• Information you provide in response to our messages
• Any other data you choose to share with us via text

2. How We Use Your Information We use your information to:

• Schedule your appointments and remind you of upcoming appointments and information needed
• Respond to your inquiries or requests via text or email
• Improve our communications and understand customer preferences

3. Data Sharing and Security

• We do not sell, rent, or share your phone number or email address with third parties for their direct marketing purposes
• We may share your information with trusted service providers who assist in delivering text and email messages on our behalf, strictly for the purpose of providing these services
• We implement security measures to protect your data. However, no electronic transmission is completely secure, and we encourage you to contact us if you have concerns
• You have the option to communicate through a HIPAA compliant direct messaging system offered through the Client Portal through Simple Practice

4. Your Rights and Choices

• Opt-Out: You may opt out of receiving text and email messages at any time by replying “STOP” to any text or email message you receive. Once you opt out, you will no longer receive messages unless you opt back in

5. Changes to This Policy

• We may update this Communication Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting

6. Contact Us:

• If you have any questions or concerns about this policy or how we handle your information, please contact us at:

7. Text Messages

• Message frequency varies. You may receive messages daily.
• Message and data rates may apply.
• Reply HELP for help.
• Reply STOP or CANCEL to stop.
• To opt back in, reply YES or START.
• Link to Privacy Policy https://www.silverliningshealthcare.com/privacy-policy

Silver Linings Neurobehavioral Diagnostics 

P: 224-522-8049 F: 866-463-1219
info@silverlinings.healthcare